Terms of service

Terms & Conditions

These Terms & Conditions govern your access to and use of the Hakka Brothers website, products, services, tools, and online shopping features.

Agreement Overview

This website is operated by Hakka Brothers Corp®. Throughout the site, the terms “we,” “us,” and “our” refer to Hakka Brothers Corp®. By visiting our website, browsing our products, creating an account, placing an order, or using any service provided through this website, you agree to be bound by these Terms & Conditions and any policies referenced on this site.

1. Acceptance of Terms

By accessing this website or purchasing from Hakka Brothers Corp®, you agree to these Terms & Conditions.

If you do not agree with these terms, you should not access this website or use our services.

2. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You may not interfere with the website operation, attempt unauthorized access, submit misleading information, or violate any applicable law.

3. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activity under your account. Please contact us immediately if you believe your account has been compromised.

4. Information Accuracy

We make reasonable efforts to keep website information accurate and updated.

Product descriptions, pricing, availability, specifications, images, shipping information, and promotional details may occasionally contain errors or omissions.

5. Products & Services

Certain products or services may be available exclusively online and may be limited in quantity.

We reserve the right to limit product sales, discontinue products, update product descriptions, or change pricing at any time without notice.

6. Orders & Payment

By placing an order, you confirm that your billing, shipping, and payment information is accurate and authorized.

Order confirmation does not guarantee acceptance. We may refuse, cancel, or modify orders due to availability, pricing errors, suspected fraud, policy abuse, or other business reasons.

7. Pricing & Promotions

Product prices, discounts, promotions, coupon codes, and availability may change at any time.

Promotional codes may be limited, restricted, non-transferable, non-refundable, and subject to expiration or cancellation.

8. Shipping & Delivery

Products will be shipped to the address provided during checkout, subject to shipping restrictions and carrier availability.

Delivery times are estimates and may vary due to carrier delays, weather, address issues, regional restrictions, or other circumstances beyond our control.

9. Returns, Refunds & Warranty

Returns, refunds, replacements, and warranty service are governed by the applicable Hakka Brothers policies available on this website.

Please contact our Customer Service team before returning any product. Unauthorized returns may not be accepted or may experience processing delays.

10. Third-Party Links

Our website may include links to third-party websites, tools, services, payment providers, or embedded content.

We are not responsible for the content, accuracy, policies, availability, or practices of any third-party websites or services.

11. Reviews & Submissions

If you submit reviews, comments, photos, videos, ideas, or other materials, you agree that we may use, reproduce, edit, publish, translate, and distribute such content as permitted by law.

Your submissions must not violate third-party rights, contain unlawful content, or include viruses, malware, or harmful code.

12. Personal Information

Your submission of personal information through this website is governed by our Privacy Policy. Please review our Privacy Policy to understand how personal information may be collected, used, stored, and shared.

13. Prohibited Uses

• Using the website for unlawful purposes.

• Violating applicable laws or third-party rights.

• Submitting false or misleading information.

• Interfering with website security, performance, or operation.

14. Disclaimer of Warranties

We do not guarantee that use of the website or services will be uninterrupted, timely, secure, or error-free.

The website and services are provided on an “as is” and “as available” basis, except where otherwise expressly stated.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Hakka Brothers Corp® shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the website, services, or products purchased through the website.

16. Indemnification

You agree to indemnify, defend, and hold harmless Hakka Brothers Corp®, its affiliates, officers, employees, agents, suppliers, and service providers from claims arising out of your breach of these Terms & Conditions or violation of applicable law.

17. Termination

These Terms & Conditions remain effective unless and until terminated by either you or us.

We may suspend or terminate your access, cancel orders, or restrict account access if we determine or suspect a violation of these terms, applicable law, or our policies.

18. Severability

If any provision of these Terms & Conditions is found unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

19. Entire Agreement

These Terms & Conditions, together with any policies posted on this website, constitute the entire agreement between you and Hakka Brothers Corp® regarding your use of the website and services.

20. Governing Law

These Terms & Conditions and any separate agreements under which we provide services shall be governed by and interpreted in accordance with applicable laws, unless otherwise required by law.

21. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms & Conditions by posting updates on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Questions About These Terms

order@hakkabros.com

800-960-7618   /   +1 510-838-5973